Clifton Hill Associates adheres to privacy best practice and relevant privacy laws in the territories in which we operate. We source information on and from individuals for executive search, talent mapping and business development. We recognise that the confidentiality of personal information is fundamentally important to individuals. We believe successful business relationships are founded on trust, mutual respect and openness, clear disclosure about the kind of information we gather, how we manage this information and our processes for safeguarding its privacy. This document outlines our practices and procedures regarding the collection, use, storage and disclosure of your personal information.
What is personal information?
Personal information is any information or opinion (whether true or not) about you, regardless of its source. It may range from the sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number) and may or may not be recorded. It includes the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements.
What is sensitive information?
Clifton Hill Associates collects and discloses sensitive information only where it is directly related to search and talent mapping assignments. Excepting a case of legal compliance, we will only collect sensitive information with your consent.
Purposes for which we hold personal information
For prospective candidates and clients, our processing is necessary for our legitimate interests since we need the information in order to be able to assess suitability for potential roles, to source potential candidates, and contact clients.
We primarily hold personal information for the following purposes:
- Executive search and Talent Mapping
- Client and business relationship management
- Client and candidate marketing
Where your information is stored
Your information will be stored on our database which is currently hosted by a third-party provider, Invenias, who also observe best practice security measures to protect your personal data against accidental or unlawful destruction, accidental loss, improper alteration or unauthorised disclosure. Clifton Hill Associates may re-locate this database to another third party without sending you prior notice but will always endeavour to ensure best data protection practice.
How your information will be collected
Clifton Hill Associates collects personal information directly from you when you create a profile, send a CV or apply for a career opportunity through Clifton Hill Associates’ website.
Personal information will also be collected when:
- We proactively search for suitable candidates in connection with executive and board opportunities
- We proactively search for information to assist in managing client and business relationships
- We receive any reference about you
- We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
- We receive the results of any competency or medical tests
- We receive performance feedback (whether positive or negative)
- We receive any complaint from or about you in the workplace
- We receive any information about a workplace accident in which you are or were involved
- We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved
- You provide us with any additional information about yourself
If you do not provide us with the information we request, we may not be able to use your information in connection with our executive search functions or to fulfil another applicable purpose of collection.
How your information will be used
Your personal and sensitive information will be used for the primary purpose of facilitating search assignments. This may involve use of the information:
- To match you to career opportunities offered through our global database or an executive search assignment and to contact you regarding suitable opportunities
- To solicit information regarding candidates: We contact individuals to solicit names of, or other information about, potential candidates in connection with a search assignment we are conducting
- To update your profile in our database: We may contact you from time to time and invite you to review and update your information to ensure that it is accurate, complete and current
- In responding to inquiries: When you contact us by email, we retain a record or your contact information and the subject of your correspondence
- For your performance appraisals
- In the assessment of your ongoing performance and prospects
- For any test or assessment (including medical tests and assessments) that you might be required to undergo
- In our management of any complaint, investigation or inquiry in which you are involved
Your personal information may be disclosed under the following circumstances:
- We share personal information with potential and actual employers, referees and clients of Clifton Hill Associates:
We generally provide candidate personal information to prospective employers only where the candidate has requested or otherwise consented that we do so. However, where we are engaged to conduct confidential searches for management and senior executive positions, candidates’ information (such as name and publicly available career details), may be provided to the client without a candidate’s prior request or knowledge.
- Service providers:
Clifton Hill Associates works with third parties who provide services that may include, but are not limited to, assessment services, website hosting and software testing and upgrades. All such third parties will be expected to abide by appropriate confidentiality agreements.
- Our insurers:
In relation to any insurance claim or proposal that requires disclosure of your personal or sensitive information
Your personal information may be disclosed to any person, in the territories in which we operate, with a lawful entitlement to obtain the information. These include, but are not limited to, a Workers’ Compensation body, a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information. Your personal information may also be disclosed for use by an enforcement body, for a purpose such as the prevention of a crime or serious misconduct.
- Business transfers:
Clifton Hill Associates reserves the right to transfer, without your further consent, any and all information that we collect, to a third party in connection with a strategic alliance with such third party, or in the event of a sale of our company or one of our affiliates, a merger or consolidation involving Clifton Hill Associates or one of its affiliates, or a sale or transfer of assets or of any portion of our business or the business of one or more of our affiliates.
- Civil obligations:
Clifton Hill Associates may lawfully disclose your personal information where it is necessary to prevent a threat to public health and safety or the safety of an individual, or during investigating or reporting any suspected unlawful activity.
While Clifton Hill Associates chooses to conduct executive search and talent mapping assignments for organisations with appropriate privacy provisions, we take no responsibility for the actions or omissions of third parties, including the way they use information received from Clifton Hill Associates.
Transfer of Personal Information
The recipients of Personal Information (and the servers that hold your information) may be located in jurisdictions outside your home jurisdiction that may have data privacy laws that do not provide the same level of protection as those in your home jurisdiction or the European Economic Area. Clifton Hill Associates is committed to protecting your information, and we will take appropriate technical, organisational and legal measures to secure your Personal Information.
You can gain access to your information
You have a right to see and have a copy of personal and sensitive information about you that we hold.
Where you are able to establish that personal or sensitive information that we hold about you is inaccurate, incomplete or out of date, we will take reasonable steps to correct it so that it is accurate, complete and current.